Refund Policy

We aim to ensure a smooth and satisfactory shopping experience.

1. Eligibility for Refunds

Refunds may be issued if:

• You receive a damaged or incorrect product
• Your order is not delivered within the expected timeframe
• The product is defective upon arrival

2. Non-Returnable Items

Due to the nature of health-related products:

• Opened or used items cannot be returned
• Products without original packaging are not eligible
• Orders placed incorrectly by the customer may not qualify

3. Refund Process

To request a refund:

1. Contact support within 7 days of delivery
2. Provide order details and proof (images if applicable)
3. Once approved, refunds will be processed within 5–10 business days

4. Cancellations

Orders can only be canceled before they are processed or shipped.

5. Important Note

We reserve the right to refuse refunds if policies are misused.